If you book based on ‘Arrive before 1 pm’, then you must arrive and be on your reserved furniture before 1 pm. If not, we reserve the right to release your booking and give it to another guest.
Please Note: Only one member of your party has to arrive and check in before 1 p.m. All the other guests may arrive when they want.
If this happens, then when you arrive, you will be placed on the waiting list until a bed becomes available. You are welcome to open a tab and start using your booking’s food and beverage credit during this time.
If you aren’t sure that you will arrive before 1 pm, we suggest that you book our Ultimate Experience to enjoy full flexibility. This means your bed will be held for you until you arrive. Either way, you are welcome to stay as long as you wish.